Shipping policy
Shipping Policy
Last updated: 28.11.2025
We aim to deliver your So Elle London order as quickly and safely as possible.
1. Processing Time
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Orders are typically processed within 1–3 business days.
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Customized items may require longer processing.
2. Shipping Methods & Times
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Standard UK shipping: 3–5 business days
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Express UK shipping: 1–2 business days
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International shipping: 7–14 business days (depending on destination)
3. Shipping Costs
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Shipping fees are calculated at checkout.
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Free shipping offers may apply for qualifying orders.
4. Tracking & Delivery
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A tracking number will be provided once your order is dispatched.
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So Elle London is not responsible for delays caused by couriers or customs.
5. Lost or Damaged Packages
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Please contact hello@soellelondon.com immediately if your order is lost or damaged in transit.