Shipping policy

Shipping Policy

Last updated: 28.11.2025

We aim to deliver your So Elle London order as quickly and safely as possible.

1. Processing Time

  • Orders are typically processed within 1–3 business days.

  • Customized items may require longer processing.

2. Shipping Methods & Times

  • Standard UK shipping: 3–5 business days

  • Express UK shipping: 1–2 business days

  • International shipping: 7–14 business days (depending on destination)

3. Shipping Costs

  • Shipping fees are calculated at checkout.

  • Free shipping offers may apply for qualifying orders.

4. Tracking & Delivery

  • A tracking number will be provided once your order is dispatched.

  • So Elle London is not responsible for delays caused by couriers or customs.

5. Lost or Damaged Packages